A customer is experiencing problems with a failed disk

单项选择题

A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.
The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.
The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）

A.Offer to rebuild the logical volume for a fee.
B.Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
C.Suggest the customer open a call with IBM TechLine； offer to explain how the process works.
D.Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.

IBM(000-238)