单项选择题
A.The customer used their IBM Customer Number
B.The customer has activated their base warranty
C.The customer purchased Remote Technical Support Servicepac
D.The customer escalated the issue to the Duty Manager
单项选择题 Alargecustomerlocationworld-wideneedstoremotelyupdateUEFIFirmwareontheirsystems.WhichfunctionofIBMSystemDirectorwillhelpthiscustomer？（）
单项选择题 AcustomerisinvolvedinanIBMcriticalsituation（CritSit）.ThecustomerrecentlyinstallediDATAPIex.ThebusinesspartnerhasbeenassessedasignificantpenaltybyIBM.WhichofthefollowingisthereasonforthisactionbyIBM？（）
单项选择题 Aretailcustomerhasadatabaseserverthatrequiresmorethan64Gbmemoryandfourormoreprocessorssockets.Whichofthefollowingsystemxserversmeetsthisrequirements？（）