Conversation 2
M: Hey, Alice! What are you doing there
W: Hey, Royal! Could you have a look at my computer I can’t get it working.
M: Sure. Let me have a look. Er, it seems that the disc is junk.
W: Oh, really I just bought it yesterday.
Well, then could you please go to the store with me I want to have this computer replaced.
M: No problem. But you have to bring your receipt, otherwise you can’t have the computer replaced.
W: Oh, dear! I can’t find my receipt. Perhaps I lost it on my way back from the store.
M: That’s too bad. I’m afraid you have to find it.
W: Well, I’ll give you a telephone call if I can find it.
M: OK. See you then.
W: Thank you. See you.

What is the woman’s problem（）