填空题
HRC SUPPLIES Telephone Message Caller’s name: James Firth Client: Brown Brothers Ltd. Item (s) ordered: (5) Order no./date: HPC02345/12 - 3 - 02 Notes: Order was delivered late by the (6) and was Supplied without (7) Action: call to apologize and discuss (8)
5（）
(ONE) PHOTOCOPIER
单项选择题 8（）
单项选择题 In the first paragraph the writer recommends that communication with staff should include（）
填空题 1（）
