单项选择题
Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）
A. The technician should always bend at the waist and lift with their arms.
B. The technician should seek assistance from an available customer.
C. The technician should always bend at the waist and lift with their back.
D. The technician should get assistance from another technician.
相关考题
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单项选择题
A laser printer has an error tray two paper jam but tray two does not have any paper in it. Which of the following should the technician do FIRST? （）
A. Replace the tray two paper sensor and run the printer self test.
B. Remove the tray two paper sensor and clean the printhead.
C. Check the tray two paper sensors for blockage and run the printer self test.
D. Check the tray two paper rollers for blockage, clean the printhead, and run the printer self test. -
单项选择题
Which of the following is the MOST secure method to authenticate users?（）
A. User ID, a strong password, and a fingerprint scanner
B. User ID, a strong password, and a token based device
C. User ID and two levels of strong password requirements
D. User ID, a strong password, and a smart card -
单项选择题
A frustrated customer has called about their computer that is not functioning correctly. Which of the following is the BEST question to ask the user?（）
A. “Can you avoid using the PC that crashed?”
B. “What was the last thing that occurred before the PC had problems?”
C. “What were you doing before the PC went down?”
D. “What was the last thing you did before the PC crashed?”
