单项选择题
A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take？（）
A.Contact the IBM FTSS to replace the drive
B.Contact the IBM CSR or SSR to replace the drive
C.Order a replacement drive
D.Contact IBM Service
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A.HS22
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C.LS42
D.HX5 -
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Acustomerwantstoupdatetheirsystemwiththelasteddrivers.Whichthefollowingtoolyousuggest？（）
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B.Advanced Settings Utility
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Afterputtingtogetheraconfigurationthatmeetscustomer’srequirements，aTDAissuggested.ThecustomerisnotfamiliarwiththeTDAprocessandaskswhythisshouldbedone.ThisofthefollowingisthebenefitofTDA？（）
A. A TDA are recommended only for high end hardware and very large or complex business opportunities
B. A TDA will ensure the solution and configuration are complete and technically sound and meet customer requirements
C. A TDA will guarantee that the hardware will work in customer’s environment at the volumes projected
D. A TDA brings an IBM technician onsite to properly inspect and installed hardware and related software
