单项选择题
A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST? ()
A.Shutdown, restart and verify that the BIOS recognizes the drive and try again.
B.Replace the CD/DVD drive.
C.Pry the tray open with a small, flat head screwdriver.
D.Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.
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单项选择题
Atechnicianreceivesanewprinterforrepairandtheworkorderstatesthatwhenpoweredontheprintermakesaloudnoiseandwillnotprint.Whichofthefollowingactionsshouldthetechniciantake?()
A.Install new drivers on the computer.
B.Install a new ink cartridge.
C.Install a print head on the printer.
D.Remove the packing tape from the print head. -
单项选择题
Alaserprinterhasaverticallyrepetitiveprintdefect.Beforeattemptingtorepairtheprinter,atechnicianshoulddetermine:()
A.the distance between the spots.
B.which paper tray was used to print the document.
C.which driver was used to print the document.
D.which application was used to print the document. -
单项选择题
Atechnicianreceivesadotmatrixprinterforrepairandtheworkorderstatesthattheprinterisonlyprintingone-halfofeachcharacter.Whichofthefollowingshouldthetechnicianreplace?()
A.print head
B.fuser
C.injector
D.print nozzle
