单项选择题
A technician accesses a corporate users hard drive and notices that there are inappropriate images in their My Documents folder. Accessing this kind of material is a clear violation of company policy. Which of the following should the technician do？ （）
A.Confront the user and tell them to remove the material.
B.Backup the files and delete them from the users folder.
C.Inquire with the manager about policies and procedures.
D.Ignore the files， this is the users personal documents folder.
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单项选择题
Whichofthefollowingstatementsaboutcoolingistrue？（）
A.Adapter cards （e.g. modems） do not add to the heat generated in a computer case.
B.Bus mastering reduces the amount of heat generated inside a computer case.
C.Removing expansion slot covers can compromise cooling airflow design.
D.Periodic cleaning of the computer components inside the case has no effect on cooling efficiency. -
单项选择题
WhichofthefollowingshouldatechniciandoFIRSTtotroubleshootausersnetwork connectivity problem？（）
A.Run TRACERT from the users workstation.
B.Start with the Last Known Good Configuration and reboot the computer.
C.Replace the network interface card （NIC）.
D.PING the users workstation. -
单项选择题
Whichofthefollowingcanbeusedtoprepareadiskimageforduplication？（）
A.Copy
B.sysprep
C.xcopy
D.Shadow copy
