单项选择题
A customer purchased a p690 32-way but did not purchase additional ServiceSuite offerings. They asked what type of maintenance is standard on the p690. Which of the following is the most appropriate answer?()
A.1 year 7x24
B.3 years 7x24
C.1 year 9-5 M-F
D.3 years 9-5 M-F
相关考题
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单项选择题
Duetoslowresponsetimes,acustomerpurchasedadditionalmemory.Afterthememorywasinstalled,responsetimewasnotimproved.TheycomplainedtothepSeriestechnicalspecialist.Whichofthefollowingquestionsshouldbeaskedofthiscustomer?()
A.Who recommended the memory purchase?
B.Have more users been added since the memory purchase?
C.Why were additional CPUs not ordered at the same time as the memory?
D.Did a performance analysis of peak periods show a memory bottleneck? -
单项选择题
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
A.Offer to rebuild the logical volume for a fee.
B.Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
C.Suggest the customer open a call with IBM TechLine; offer to explain how the process works.
D.Suggest the customer open a call with IBM SupportLine; offer to explain how the process works. -
单项选择题
Anewp5customerhasjustinstalledapartitionedp5-550alongsidesomeolderPOWER4servers.ThepSeriestechnicalspecialisthasreceivedacalltosaythattheexistingHMC(7315)cannotconnecttothenewserver.Howcanthespecialisthelpthecustomer?()
A、Explain to the customer that they need an additional HMC for the POWER5 system.
B、Obtain a PO from the customer to purchase additional serial connections to the HMC.
C、Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.
D、Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
