单项选择题
A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）
A.The customer used their IBM Customer Number
B.The customer has activated their base warranty
C.The customer purchased Remote Technical Support Servicepac
D.The customer escalated the issue to the Duty Manager
点击查看答案
相关考题
-
单项选择题
Alargecustomerlocationworld-wideneedstoremotelyupdateUEFIFirmwareontheirsystems.WhichfunctionofIBMSystemDirectorwillhelpthiscustomer？（）
A.Automation Manager
B.Update Manager
C.System Maintenance and Update Tool
D.Service and Support Manager -
单项选择题
AcustomerisinvolvedinanIBMcriticalsituation（CritSit）.ThecustomerrecentlyinstallediDATAPIex.ThebusinesspartnerhasbeenassessedasignificantpenaltybyIBM.WhichofthefollowingisthereasonforthisactionbyIBM？（）
A.The business partner was required to perform a TDA and failed to do so
B.The business partner recommended a nonworking configuration
C.The business partner did not support the customer correctly
D.The business partner failed to sell Remote Technical Support （RTS） -
单项选择题
Aretailcustomerhasadatabaseserverthatrequiresmorethan64Gbmemoryandfourormoreprocessorssockets.Whichofthefollowingsystemxserversmeetsthisrequirements？（）
A.x3655
B.x3950 M2
C.x3755
D.x3650 M3
