单项选择题
A. Warn the user
B. Report through proper channels
C. Wipe the drive
D. Give the computer back to the user
单项选择题 A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
单项选择题 A user has forgotten their BIOS password on their computer. Which of the following would atechnician use to allow the user access to their PC?（）
单项选择题 Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）