单项选择题
作为一名话务员,需要具备身体健康、声音甜美、()、标准的普通话、良好的文化素质等基本条件。
A.熟练掌握计算机通信系统基础知识
B.熟练掌握计算机操作技能
C.熟练掌握职业规范知识
D.熟练掌握电信业务基础知识
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